In-Class Technical Support for Faculty
Now that remote teaching is successfully in progress, we are using an as-needed and on-demand support model.
For issues during a live class session, contact HUIT:
- call 617-495-7777
- live chat on huit.harvard.edu/ithelp (http://huit.harvard.edu/ithelp)
Advance Consultation and Support
For help and consultation in advance on design or implementation of remote teaching pedagogy, consult the Bok Center documentation on remote teaching (https://bokcenter.harvard.edu/teaching-remotely) or schedule a one-on-one consultation with a Bok Center senior staff member (https://bokcenter.harvard.edu/teaching-remotely#help).
Continued Zoom Ride-Alongs
Bok Center staff may also still be available to “ride-along” in your class meetings as needed (https://bokcenter.harvard.edu/teaching-remotely#help).
For any other questions, concerns or technology needs, contact the Office of Undergraduate Education (OUE) at firstname.lastname@example.org.